Goals and Objective of the Course

This course teaches the skills that are necessary to both give and receive feedback in a way that maintains relationships and increases performance.

After completing this course, participants will be able to:

  • Define feedback.

  • Identify guidelines for giving feedback.

  • Demonstrate the ability to use observation versus judgment.

  • Apply steps to giving constructive feedback.

  • Apply steps to giving positive feedback.

  • Identify guidelines for receiving feedback.

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